Shipping policy
Shipping Policy
1. Order Processing Time
- Orders are typically processed within [7 to 14] business days. Orders placed after [5 PM PST] or on weekends and holidays will be processed the following business day.
- We may experience delays during high-demand periods. Please check our website or contact customer support for any updates regarding your order status.
2. Shipping Methods and Costs
- We ship with the following carriers:
- UPS
- USPS
- Shipping costs are calculated at checkout based on your location and the weight of the items in your order.
3. Shipping Locations
- We currently ship to [ United States, Canada, Mexico, Australia, New Zealand ].
- International shipping is available, and additional customs or import duties may apply. These are the responsibility of the customer.
4. Delivery Times
- Standard Delivery Times are 7 to 14 Business days after the order is placed.
- Estimated delivery times are provided during checkout but are not guaranteed. Delays can occur due to weather, holidays, or carrier issues.
- You will receive a tracking number once your order has been shipped.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can track your order on our website or the carrier’s site.
6. Shipping Restrictions
- Some items may have shipping restrictions due to size, weight, or other limitations.
- If there are any issues with your order’s shipment, we will contact you to resolve the issue.
7. Missing or Damaged Items
- If you believe your order has been lost or damaged during transit, please contact us immediately at [ Info@FCKLightBars.com / (833)325-3250]. We will assist in resolving the issue.
- Claims for missing or damaged items must be submitted within [5] days of receiving your order.
8. International Shipments
- For international orders, the customer is responsible for any duties, taxes, or customs fees that may apply upon arrival.
- Delivery times for international shipments may vary based on the destination country and customs processing.
9. Address Accuracy
- Please ensure the shipping address provided is correct and complete. We are not responsible for lost or delayed orders due to incorrect or incomplete addresses.
10. Returns and Exchanges
- For information on returns or exchanges, please refer to our [Return & Exchange Policy].
If you have any questions regarding shipping, please contact our support team at [Info@FCKLightBars.com / (833)325-3250].