FCKLightBars LifeTime Warranty
Thank you for your purchase of FCKLightBars products. We are proud to design, engineer, and produce the highest quality lighting products for your use. While we utilize the best manufacturing practices, there are occasional cases of product failure, and this warranty covers these instances.
If the product was purchased from an authorized FCKLightBars reseller, the product should be returned to that reseller if less than 60-days from purchase date. If it has been longer than 60-days from purchase date, please review the following and contact FCKLightBars directly. If the item was purchased from FCKLightBars directly, please review the following and contact FCKLightBars.
FCKLightBars is not liable for any charges incurred by the Customer relating to installation, repair or removal of FCKLightBars product offerings.
FCKLightBars warrants that this product will be free from defects in material and workmanship. If you believe your FCKLightBars product is defective, it must be returned to FCKLightBars for inspection by our warranty claims department. After inspection, FCKLightBars will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, FCKLightBars will determine whether the product will be repaired or replaced in accordance with FCKLightBars Limited Lifetime Warranty*.
To begin your warranty claim:
- You must have a Return Merchandise Authorization (RMA) number. To get your RMA number, please contact our warranty department by phone at (213) 944-3508, or by emailing us at FCKLightBars@Gmail.com
- Once you have an RMA number, the product must be shipped back to FCKLightBars prepaid. Ship product to 728 S Hill St. Suite 202, Los Angeles, CA 90014.
- Please include a copy of your original invoice (proof of purchase) if you have not registered your purchase online.
- Please be sure that your RMA number is clearly marked on your documentation as well as on the outside of the packaging used for shipping.
- Please include a short note on the problem you are experiencing.
By completing the steps above, this will ensure faster processing of your claim so that FCKLightBars can get your product back to you as quickly as possible.
*FCKLightBars Industries Limited Lifetime Warranty:
If FCKLightBars determines, in its sole discretion, that your product is defective in material or workmanship, FCKLightBars will honor your warranty claim. In some cases the product will be replaced, depending on the specific timeframe of the purchase. If the product is repaired, all parts, labor, and return shipping may be covered by FCKLightBars.
For any powder coated products – 2 year warranty on all powder coat/finish wear. FCKLightBars uses the highest quality materials available. Depending on environment, powder coat can fade.
All accessories, covers,and kits (excluding light, see limited lifetime warranty), and all other items that FCKLightBars offers as products for sale have a -1 year limited warranty.
FCKLightBars, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
- Negligence: Improper installation, improper use, etc.
- Abuse: Road hazards, Damage beyond the limits of "normal wear and tear."
- Unauthorized Repair: Repair service performed by an unauthorized service center.
- Seal Tampering: Removal of bezel or bezel screws will compromise the integrity of the water-tight seal.
Without registering your purchase or having your original proof of purchase available, the FCKLightBars Limited Lifetime Warranty could be voided.
International customers please contact your internal sales contact if questions are not answered within the International Warranty Policy.
All warranties are non-transferable. Warranty terms and policies are subject to change without notice. If you have any questions regarding FCKLightBars Limited Lifetime Warranty, please contact FCKLightBars.