Refund policy
Every FCKLightBars product is backed by our Full Lifetime Warranty. Our lighting is built to order for your specific vehicle, which shapes how returns work here — so here is exactly where you stand at every stage.
The short version
- Not in production yet? Cancellation is usually possible, reviewed case by case, with a 35% restocking fee.
- Already in production? It may be too late to cancel.
- Built and shipped? All sales are final.
- Wrong size or wrong model? You are not out of luck — we will exchange it, no restocking fee, as long as it is brand new.
- Want your money back? Store credit or a refund to your card, both minus a 35% restocking fee. Card refunds are case by case.
- Product failed? That is warranty, not a return. We repair or replace it for life.
Every return and exchange needs an RMA number from us before you ship anything.
Canceling an order
Whether an order can be canceled depends on how far along your build is — not on the calendar. Our products are made to order, so the moment your order comes in we begin sourcing and building parts to your vehicle's spec.
If production has not started yet
If your build has not entered production, or is early enough that we can stop it cleanly, cancellation is usually possible. These are reviewed case by case, and approved cancellations carry a 35% restocking fee.
If production has already begun
Once we have started building, it may be too late to cancel. Parts that have been cut, wired, or assembled for your specific vehicle cannot go back into stock, so at that point we may not be able to release the order.
If you need to cancel, email us immediately at info@fcklightbars.com with your order number. We will tell you honestly where your build stands and what is possible. The sooner you reach us, the more likely we can help.
After your order ships
Once a product has been built and shipped, all sales are final.
That said, "final sale" does not mean you are on your own. Exchanges, store credit, and your lifetime warranty all still apply below.
Exchanges — wrong size or wrong product
Ordered the wrong size, picked the wrong model, or made a mistake on your order? You are not out of luck. We will exchange it.
- The item must be in brand new, unused, and uninstalled condition
- No restocking fee on approved exchanges
- You cover return shipping to us, plus shipping on the replacement
This is the best option if you simply need a different part — you pay shipping and nothing else. Email info@fcklightbars.com and we will get your RMA started.
Returns for store credit or refund
If you would rather have your money back than a different part, returns are reviewed case by case and require our approval before you ship anything.
If your return is approved, you can choose:
- Store credit — issued for the item price minus a 35% restocking fee
- Refund to your original payment method — also minus a 35% restocking fee, approved case by case
Either way:
- The item must be unused, uninstalled, and in original condition
- You cover return shipping
- Original shipping costs are not refundable
- Credit or refund is issued after we receive and inspect the item
Items we cannot take back at all
- Custom or engraved products
- Special-order items
- Deposits and partial-payment orders
These are final sale, with no exceptions. If you are unsure whether your build falls into this category, ask us before you order.
Lifetime Warranty
A failed product is not a return — it is a warranty claim, and it is covered for as long as you own the product.
Your warranty covers manufacturer defects and product malfunctions under normal use. If either happens, we will repair, replace, or exchange the item at no charge for the part itself.
Shipping on warranty claims is the customer's responsibility, both directions. The repair or replacement costs you nothing; getting the part to us and back is on you.
Not covered: damage from installation, modification, accident, or use outside normal operating conditions.
To open a claim, email info@fcklightbars.com with your order number and a photo or short video of the problem.
How to start a return, exchange, or warranty claim
Everything coming back to us needs an approved RMA (Return Merchandise Authorization) first.
1. Email info@fcklightbars.com with your order number and what you need — an exchange, a return, or a warranty claim.
2. We reply with your RMA number and return instructions.
3. Write the RMA number on the outside of the package and ship it to the address below.
Why this matters: packages that show up without an RMA number, or at the wrong address, may be refused. We cannot process or credit a return we cannot identify, and unauthorized returns are the sender's responsibility.
Return address — RMA required
FCKLightBars
28528 Constellation Rd
Valencia, CA 91355
A note on installation
Our products are aftermarket and may require wiring or modification to fit your vehicle. Installation is your responsibility, and damage caused during installation is not covered by the warranty.
If you are not confident working with vehicle wiring, have a professional handle it. It protects your vehicle, and it protects your warranty.
Questions? Ask before you order.
Most returns we see are the wrong part for the vehicle — and a two-minute conversation prevents every one of them. If you are not certain what fits your build, talk to us first. We would much rather help you order the right part than process a return.